To help The Arts Society run smoothly and deliver its activities, we need to collect and keep certain information about our employees, trustees, volunteers, members, grant recipients, lecturers and others who interact with us.

We take the handling of personal information seriously and are committed to using it fairly, keeping it secure, and only sharing it when appropriate and lawful.

We follow the principles set out in Data Protection Legislation to make sure information is properly protected and managed.

As a membership organisation, The Arts Society takes its environmental responsibilities seriously. We focus on reducing the impact of our central operations while also encouraging and supporting our member societies to adopt practical, sustainable actions that benefit the environment. By working together, we can make a positive difference and help build a more sustainable future.

The Arts Society strives to provide an excellent service, and we value feedback when things go wrong so we can put matters right as quickly as possible and learn from the experience.

This helps us to improve our services, prevent issues from happening again, and maintain a consistent, open approach for all our members, supporters and stakeholders.

Our Complaints Handling Policy and Procedure supports positive and effective relationships with everyone we engage with, ensuring concerns are listened to and addressed fairly and consistently.